Products and Services
Satisfactory service to our customers is the driving force for our progress
Urgent orders will be processed specially. We have our own transportation chain and build an efficient and collaborative one The transportation network ensures the safe and punctual delivery of goods.
Urgent orders will be processed specially. We have our own transportation chain and build an efficient and collaborative one The transportation network ensures the safe and punctual delivery of goods.
Upon receiving after-sales issues from customers, we will handle them within 24 hours in China and abroad Please provide feedback within 48 hours.
After-sales service is an important part of enterprise management and a direct channel for the company to understand the quality of packaging and the usage situation of customers. The company has always adhered to the business philosophy of "customer first, caring for customers", treating users of all sizes equally.
The company has established a leading group for time sale, in-sale, after-sale and quality supervision. The members of the leading group are: the general manager as the group leader, the factory director as the deputy group leader, and the members include the factory director in charge of business, the factory director in charge of quality, and the quality inspector, who are responsible for handling users' feedback on product quality, supply time and other demands.
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The company has always adhered to the quality policy of "establishing the concept of satisfying users and insisting on continuous improvement", communicating and exchanging with customers from time to time to understand the quality of packaging products and other requirements of customers, and always working together with customers to seek development and achieve a win-win situation.
The company strictly adheres to the contract requirements agreed upon by both the supplier and the buyer, and promptly delivers the packaging to the buyer's warehouse with guaranteed quality and quantity.
If any quality issues arise with the packaging produced by our company, we will immediately dispatch the quality factory director and the Business factory director to the site to solve the problem, and propose solutions and measures. For major quality issues, the general manager will personally go to the site to solve the problem at the first time.
